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{{ p.tags }}The evolution is already under way. The question is not whether it happens — but how we shape it.
Our first edited volume brings business models, technology, leadership, governance and social responsibility together into a curated architecture of change.
Five parts move from the evolution of business models through processes & technology and leadership & capabilities to regulation & governance, and finally to social responsibility.
The customer becomes an active driver of change. Digital financial services, younger target groups and data-driven distribution approaches are reshaping the role of established institutions.
Customer · Trust · CompetitionAutomation and anticipation become central levers of modern finance organisations, linking efficiency with strategic innovation.
AI · RPA · Analytics · ValuationTransformation only succeeds when people, skills and culture grow with it — from future skills to resilience to new models of leadership.
Leadership · Skills · CultureFairness, transparency and equal opportunity become strategic design questions in data-driven financial systems.
Governance · Compliance · AI systemsThe closing part widens the lens to sustainability, values, financial inclusion and the industry's responsibility for participation.
Sustainability · Inclusion · Participation{{ p.text }}
{{ p.tags }}The volume shows where business models, processes, leadership and governance need to be rethought.
Business, technological, regulatory and societal perspectives brought into a single space for discourse.
Principles, perspectives and concrete approaches for organisations charting new paths.
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